Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? Keezakoni
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Keezakoni
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A - Ash
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Game ends, start another, game ends all progress lost
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5- happens every match
When did this happen? (dd.mm.yy hh:mm) 8/4 10:00AM-2:00 PST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? No progression inside of ranked rumble, every match progress resets to 0 points. placed over 2000 points and still does not progress.
What should be happening instead? Gain RP to advance
Steps: How can we find the bug ourselves? Complete two matches
no ranked rumble progression at all, every match when completed +X RP, next match end starts back at 0 RP and repeats every match. No progress is being awarded
