Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 3090 FE
Enter RAM memory size in GB 32 GB
What is your gamertag/PSN ID/EA Account name? WATT
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Crypto
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. After the match I got to the lobby and was de-ranked from bronze 2 to Rookie 4
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Returning to menu
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 12.02.2023 16:10
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I lose all rank and get returned to Rookie 4
What should be happening instead? I should not be reset to rookie 4 randomly after matches
Steps: How can we find the bug ourselves? Give me my rank back?
After ending a match my rank was randomly dropped to rookie 4. I was bronze 2 prior to that. I'd Like my rank to be set back to where it was.
