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Soccergeek2's avatar
3 years ago
Solved

Ranked Bug causing RP loss

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Soccergeek2
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. FNG Fawnpark
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)? All
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Ranked queue loading screen
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Restarting Apex Legends
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Probably 4 or 5
When did this happen? (dd.mm.yy hh:mm) 25.03.2023.01.52
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes when it shows how long till legend select screen, when I restart it I can’t move and have to restart again or my game goes dim I see disconnect symbol by my health bar and all I can do is look around can’t move or anything, restarting it when it’s dim doesn’t fix it like the other version of the glitch that I have experienced this season. I’ve dropped almost 3 ranks in 1 hour from this glitch. I was plat 2 now I’m almost gold 1
What should be happening instead? It shouldn’t freeze and I should be able to move instead of just being able to look around
Steps: How can we find the bug ourselves? Just play ranked and eventually it will happen

Please fix soon and if possible please restore my RP.

  • Same problem here. 4 times today, lost rank each time in Plat. How is this not fixed? I remember this same issue happening several seasons ago, and again over the past few days. No alternatives? no response from EA? No "hey we will look into it/working on fixing it" no, nothing. Same as last time.

    Here, is very simple. Each time this happens, dont let us lose rank. That's it. Loss forgiveness each time the bug occurs. It was done in the past for other bugs, why is it so hard for this? Fix it please. it is very frustrating to grind ranked and then lose it by simply staring at a loading screen.

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  • Same problem here. 4 times today, lost rank each time in Plat. How is this not fixed? I remember this same issue happening several seasons ago, and again over the past few days. No alternatives? no response from EA? No "hey we will look into it/working on fixing it" no, nothing. Same as last time.

    Here, is very simple. Each time this happens, dont let us lose rank. That's it. Loss forgiveness each time the bug occurs. It was done in the past for other bugs, why is it so hard for this? Fix it please. it is very frustrating to grind ranked and then lose it by simply staring at a loading screen.

  • I 100% agree. I also think we deserve our RP back that we lost! It’s ridiculous I’ve lost close to 1,000 RP from this glitch alone.

  • @soccergeek2 i would agree and i think we should get reimbursed for our lost LP. It’s a pain to keep playing ranked with this bug and it ruins the fun. Me and a friend have been playing ranked and he seems to be fine with the rank system but i’ve got the glitch and he would get 600 LP for a win whilst I would get 240. Please fix this bug EA.

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