Ranked Points and Match History Not Working
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number unsure
Enter RAM memory size in GB unsure
What is your gamertag/PSN ID/EA Account name? ~RS9~ SoothSayer
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)? Loba and Crypto
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Just after my squad and I won a match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. We had just won a match
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? many
When did this happen? (dd.mm.yy hh:mm) 11/16/2020 5:15PM CST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My teammates and I had won a ranked match (with ranked points on display in the top right corner of the screen and accurately recording points based on kills, # of squads left, etc.) and I returned to the lobby. However, the game was no recorded at all in my prior game history, and no rp was added to my account. I had 7 kills, numerous assists, and was champion, so should have received over 100 rp. Nothing happened and it's like the game never even occured. Fix this please.
What should be happening instead? My rp should have increased reflective of my K/A and champion squad.
Steps: How can we find the bug ourselves? unsure, just fix this please.
This is the screenshot of the game prior to my referenced game. This is what shows when I go to view my last match stats. However, as I said, this game occured just before the game I am referencing.
