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HiImFAME's avatar
7 years ago

RAZER SYNAPS LIGHTS GOES CRAZY

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number nvidia somehting idk.
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? iamfame
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in menu
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? lights from keyboard goes nuts
What should be happening instead? not go nuts
Steps: How can we find the bug ourselves? trust me

Since the update with the "jumpy" champion,  my razer synapse goes crazy, the lights from keyboard and mouse goes nuts or goes off.

5 Replies

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  • Hai,

    Check you have disabled the Audio visualizer in synapse and your synapse software is up to date.

  • Bumping this topic. 

    Razer peripherals and Blade 15 laptop suffer from this issue.

    My device and peripherals: Razer Blade 15(device), Razer Goliathus Extended mousemat, Razer Base Station Chroma, Razer laptop stand chroma, Razer Mamba Tournament Edition, Razer Blackwidow chroma v2.

    This happens randomly or sometimes not a all during play time. This has happened when I loaded into the game at the start screen, during jumping.

    I've had it happen during fights where nothing worked because it was as as though all my peripherals were disconnected simultaneously, and reconnected. And when everything reconnects, the lighting bugs out/freezes on all my peripherals.

    Not sure if this is a Razer driver issue, or if this is something else.  Current Razer Synapse version 3.4.331.31119.

  • The_Tibber's avatar
    The_Tibber
    7 years ago

    Okay so what do you want the lights to do?

    If you want to disable Apex functions you can go to the connect tab, click apex and disable the chroma app.

    Keep in mind if you have the audio visualizer enabled that may conflict with apex, maybe check your profiles so they do not conflict?

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