Re: Can't play on any server except for Frankfurt 1

I ran the UO trace and here are the screenshots of that.

@Twitch_BoltHyper 

Thanks!

The UO Trace looks pretty good. The ping looks OK, and there isn't any measurable packet loss. 

Do you have another PSN ID on your PS5? If so, what happens if you try playing Apex Legends through that account? I am curious if this is only happening with this specific account. If you're able to give that a shot please let me know what happens. Thanks!

@Twitch_BoltHyper 

OK, so we can assume that it's not an account-specific issue. 

How is your PS5 currently connected to the internet? Is it using wifi, or is it connected with a network cable? If it's connected over wifi can you try using a cable instead to test and see if that makes any difference? 

@Twitch_BoltHyper 

Do you have access to any other network connections, such as a mobile hotspot? If so, would it be possible to try connecting your PS5 to that network to test and see what happens when you log into Apex Legends? 

That should help us determine if this is only happening on this specific network. If you're able to give that a shot please let me know what you find out. Thanks!

@Twitch_BoltHyper 

Thanks for trying that out for me. 

If it's only happening on your home network it might be best to reach out to your Internet Provider to see if they have any insight on what might be happening. They may be able to see if there are any issues in the area that could be causing this.