Forum Discussion
205 Replies
- EA_Mako2 years ago
Community Manager
Under investigation. Accepting as solution for visibility purposes only.
Hey everyone, thanks for all the posts.
We've passed along the reports and this is currently under investigation. If you have not already done so, please let us know your current battle pass level and which platform you're playing on.
Thanks for hanging in there while the team's taking a look!
- @EA_Mako anche io ho sto problema da 2 giorni aiuto1 giorno !!!!!!!
- @EA_Mako Fix y’all’s game 🤦♂️
I hope they solve the problem quickly, because this bug is already annoying
- ThomasMc25952 years ago
EA Staff
Question for folks in this thread.
Is there anyone having this issue now, that has the Battle Pass currently BELOW 75, and trying to purchase it now?
I've already completed the battle pass, and when I try to buy it I can't! I don't think you can buy the battle pass at all levels.
- @ThomasMc2595 Cannot be purchased at any level of the Battle Pass
У меня 85 уровень и у меня такая же проблема
@ThomasMc2595 wrote:Question for folks in this thread.
Is there anyone having this issue now, that has the Battle Pass currently BELOW 75, and trying to purchase it now?
Solved: If you go up Battle-Pass to lvl 100 it offers you to buy the premium and then, you can purchase it.
I still can't buy it
- @Belkator Did you reach lvl 100 on the battle pass today?
- @ThomasMc2595 Should this matter for the 950coins one ?
- @ThomasMc2595 Actually does this matter at all? Is there a note saying that there is a restriction on buying the battle pass above 75 level?
- @Egina What EA is doing right now is absurd! I always buy the battle pass when I complete it, and right now it's not working! It's been like this for 3 days
I think the reason is using vpn for belgium
- ThomasMc25952 years ago
EA Staff
@Eginah No restriction or anything like that, but we're trying to investigate the issue and see what the culprit is for what's causing this.
So far internally, we've had no issues making purchases, so something may have changed after patching under some specific circumstance that results in the BP being blocked from purchase.
Any help is appreciated.
I dont use vpn and still have the problem appear
- @ThomasMc2595 Honestly I have no idea. I just purchased coins from the store,tried to buy the BP and wouldn't let me. Nothing out of the ordinary with the game or the actions I did, just seems to not work for some reason.
pc
i have 260 lvl
104 lvl of battle pass and cant upgrade it
- @Белкатор It doesn't work, I got an alert and nothing...
- @ThomasMc2595 This is obvious, of course, but this problem came with a new update, with a new event
- @Eginah I have the same issue. I just purchased 1000 coins. Then, I tried to buy the battle pass but nothing happened when I clicked the upgrade button.
Hi.
I gifted my friend the Battle Pass and thats taken the Apex coins but my friend has not received the BP. Not sure if this is linked
One user in this thread said it worked for them, when they were prompted by the game to upgrade the Battle Pass, upon reaching Level 100.
Regrettably, I had already passed this level, and reached 110, so I cannot confirm it.But it is a point where you can investigate, and at least compare the different states, if one of them is functional.
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