Forum Discussion

Re: i keep disconnecting and getting a 10 mins penalty,loosing points

@tremm0r  Does this happen in non-ranked games? Have you tried other data centers?

Removing the penalty will result in abuse, people abandoning the game and that will make people even more complaining. I rarely have connection issues, so it can't really be Apex. There's a lot going on between server and client (like your internet provider) and that's not in Respawns/EA hands. Plus the penalty for DC will prevent abuse, which has been a big problem in Ranked for a long time.

On the other hand, hackers might have turned to DDOSing the match if they feel they are going to lose the match as a result of this, causing DC. They are still active, you know.

7 Replies

Replies have been turned off for this discussion
  • tremm0r's avatar
    tremm0r
    3 years ago

    @WolferatoYes this has been happening to me everywhere... when i first started to play i was in new hampshire ...ranked and unranked..... and when i moved to dubai last year .. the same problem kept happening......i tried switching servers low ping to high ping.

    My internet and provider are tier 1 with 500mb/s ....running netstat shows 15 hops <10 ms

    The problem is ea's not mine...cause its not just me ..its everyone.


    As for the penalty.....its ea's responsibility to figure out whos leaving the match on purpose vs whos gettong disconnected due to their weak game development

  • Wolferato's avatar
    Wolferato
    New Ace
    3 years ago

    @tremm0r  The speed overall is not in question, but priority. Different continents have different priorities.

    Let me explain: while the speed is fine, there are a lot of users doing different things on the internet. The ISP must prioritize who gets what first. I could imagine that ISP's don't place gaming servers at a higher priority then for example certain other media's (video downloads, which take a lot of bandwidth), especially if it comes to the price of maintenance (big spenders come first). So while others get their data first, you're left to wait until your data gets to you. This might be counted in seconds, but just too long and the the connection timeout kicks in (ingame timeout, not internet or modem itself).

    These policies are not appearant to the common user so when people are affected, they're unaware of the reasons.

  • tremm0r's avatar
    tremm0r
    3 years ago

    have you read what i wrote or are you just blabbering to sound smart?

    i said while i was livingin the united stated hooked to a u.s server i was getting disconnected . this doesnt happen in any other game but apex 

  • Wolferato's avatar
    Wolferato
    New Ace
    3 years ago

    My apologies, didn't realise that Dubai is in US.

    Nevermind my answer then, hopefully someone smarter then me can help you then.I'll just enjoy my non-crashing Apex as a dumb guy. Good luck!

  • XHelperZ's avatar
    XHelperZ
    Hero+
    3 years ago

    Hey hey @tremm0r,

    First off, I'd like to have something cleared up.

    You said that you were hooked to a U.S server and that you were encountering these issues, does that mean you were encountering it on the Dubai server too or does it not occur there?

    (Since Dubai isn't located in the US I'm assuming that it doesn't fall under being connected to a US server)

    Also, are you playing on WiFi or Ethernet?

    Next to that, are you getting any error codes when you get booted from the match?

    Where did you get the 500mb/s from?

    Do note that speedtest and the numbers that your provider provides you with are numbers that only indicate potential, it would be unrealistic to be reaching that constantly.

    Next to that, having a lot of bandwith doesn't mean you won't be prone to network issues.

  • tremm0r's avatar
    tremm0r
    3 years ago

    yes i am encountering it on bahrain server 30 ms "que time is 3 hours" yes three hours cause theres no players were i also dc

    right after that its singapore server @ 85ms were i also dc

    when i joinm a us server 190 ms i also dc

    im playing on ethernet

    the error i get on all three server is "connection to server time out"

    the 500mb/s i got from my isp and yeah 500mb/s is very realstic here in dubai

  • so i guess ea will not do anything to solve this problem?? today i got 3 or 4 disconnections.......well i mean when ea is taking our money from micro transactions, they wouldnt care at all if the game works or not

About Apex Legends Bug Reports - Archive

23,008 PostsLatest Activity: 2 years ago