Re: Incorrect Rank Rewards

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? WoundedWolf24
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Doesn’t matter
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. N/A
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. N/A
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? N/A
When did this happen? (dd.mm.yy hh:mm) 07.05.2023 1:30 pm cst
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I clearly see myself I hit masters in s20. Yet I have diamond ranked rewards how is this a thing?
What should be happening instead? I should have masters ranked rewards
Steps: How can we find the bug ourselves? Look at my profile “woundedwold24” you’ll see I was masters in s20 yet I don’t have masters ranked rewards

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Here in my screenshots it shows I was masters in s20 yet . No masters rewards..