5 years ago
Missing Apex packs
Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Slim What is your gamertag/PSN ID/EA Account name? alexdelgado94 Please provide your squad...
Please make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
I can't believe I am first-hand experiencing EA customer service like this. I always thought people were exaggerating when they said EA is the absolute worst. I already had a customer support agent tell me to come here and file a missing apex packs bug issue. Now you're just avoiding the issue just like the last THREE customer support agents I have had. Absolutely ridiculous. If I click that link and ask another support agent to help me they're just going to give me another excuse of why they WONT help me.