Re: (Possible) Memory leaks resulting in client crashes

@Tavaro 

Have you tried increasing the page file size?

Typically if it tries to access an invalid address your page file is too small.

This is what I personally recommend:

1. Press the Windows logo key + the Pause/Break key to open System Properties.
2. Select Advanced system settings and then select Settings in the Performance section on the Advanced tab.
3. Select the Advanced tab, and then select Change in the Virtual memory section.
4. Clear the Automatically manage paging file size for all drives check box.
5. Select Custom size, and then set the "Initial size" and "Maximum size" values for the paging file. We recommend that you set the initial size to 1.5 times the amount of RAM in the system. (Max size should be set to 2.0x the ram size, if that doesn't fix it use 3.0x the ram size)
6. Select OK to apply the settings, and then restart the system. If you continue to receive "out-of-memory" error messages, increase the "initial size" of the page file.

Please let me know if that fixes it for you, otherwise I'm going to do some more digging... again.

@XHelperZI have tried that but it crashed with the same error. I have 32GB RAM in my PC and even with 20+ GB available it crashes. I cannot see a reason why it would try to use the page file. If u need more infos from me or want me to test stuff we can communicate over instant messaging if u want. Discord, Steam, Origin, what ever.

I was using Steam. I redownloaded Apex form Origin and the version from Origin is working!

Getting the same error here and am hopeless. Tried everything from reinstalling my game to reinstalling drivers and still nothing.

I downloaded origin and also doesn't work.

Suddenly the issue could be Denuvo related... 

I've reached out to a Dev, currently awaiting response.

I thought Denuvo is used as copyright protection tool but Apex is free to play. Does Apex use it against hacking?

Some people on Reddit were able to fix it by disabling/removing unverified drivers from windows. That fix did not work for me but I only had one unverified driver anyways. Haven't tried disabling other drivers so far.

@Tavaro Denuvo is also partially used as anticheat software, though this information might just be a fluke from another error.

I've also had some users use Linux and open-source drivers, hasn't resolved their issues.

I'm getting the feeling that many issues like this seem to be related but might be completely different... that would be very bad.

We just need people from the dev team to analyze these .dmp files, they have the debug symbols which we lack.

It's most likely not even a memory leak anymore, it's just whack.

If i can help with additional infos/testing let me know.

Still no fix. Still no feedback from Respawn. Very annoying!

I installed Windows on another Drive and there apex works. But I wont reinstall my main windows to play apex. Very annoying!

@Tavaro I was one that faced the trouble exactly same as you're on;

same windbg error code, addresses, etc.

In my case, some driver that is "hated" by new anti-cheat system was a cause.

(It was Ctrl2Cap.sys, just in my case)

I resolved it by following:

1. Install Varolant(I'm not joking)

2. When Riot Vanguard (bundled with varolant) launches, it complains if there's a driver or some that "violates".

  (It was Ctrl2Cap.sys in my case)

3. Uninstall the driver by certain procedure and of course, reboot the machine

try it if you're still out of outlands.

Thanks for the tip but Valorant is working fine. Its just apex. Still broken. I already tried removing all drivers.

Bump. Still not able to play the game.

@Tavaro Could you try disabling any XMP profiles you have enabled?

Seems to be the cause for some users.

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@XHelperZ wrote:

@Tavaro Could you try disabling any XMP profiles you have enabled?

Seems to be the cause for some users.

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I've been looking in multiple threads and have seen you in trying to help, I immensely appreciate this. I've always had issues with Apex crashing every few seasons. When this would happen, Respawn would eventually put out a hotfix to fix this. This season, though, it's the worst it's ever been. It's been crashing pretty much once every two games, sometimes twice in one match. Before I thought it was an issue with my processor getting hot, so I reapplied the thermal paste and bought a new, nice fan. This season, I figured it was an AMD thing with faulty drivers, and bit the bullet, spending $700 on a new GTX 3070, not only upgrading my Radeon 5600 XT, but switching over to a NVIDIA altogether. This STILL hasn't fixed my issue. I've reinstalled the game, deleted the saved games folder as someone had suggest in another thread, updated .NET framework, updated my Intel chipset drivers, etc. I for the LIFE of me cannot figure out what is going on and I'm getting INSANELY frustrated. As you probably assumed, I'm getting the SAME exact error in the crash logs: SOFTWARE_NX_FAULT_AVRF_c0000005_r5apex.exe!Unknown

How do we get Respawn to acknowledge this issue? I know there wasn't ever an issue with my system, because this is the ONLY GAME this happens in. Everything else runs smooth as butter.

As I already mentioned I installed a fresh windows onto another hard drive and with that apex works fine. So it cannot be anything related to my hardware. Its just a software problem. And it all began with the

denuvo anti cheat update.