Re: Rank resetting to Rookie / Users gaining 0 RP

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number MSI RTX 3070 Nvidia
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? ODSYTWO, ODSY
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. na
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? wraith
Which Legends were your squad mates using (if applicable)? na
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Returning in the lobby after a match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing ranked matches
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? at least 5
When did this happen? (dd.mm.yy hh:mm) 26.03.23 15:30 GMT
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Put in to rookie lobby
What should be happening instead? continue playing in platinum since I am platinum
Steps: How can we find the bug ourselves? Play ranked games

‌

I've been playing ranked matches as a solo yesterday. Randomly got put together with Rookies and my rank was displayed as a rookie as well. Since it has happened to me few weeks prior where I lost all of my RP and spent weeks to grind it back, I immediately left the game to return back to lobby. And then this happens, I was given 11k+ rp and went thru every animation possible. Did not affect me in any major way this time but it must be a bug.

Youtube link to video
https://youtu.be/RTjRLLi_V4A
 
P.S I am still waiting for so promised one-time RP restoration which was promised on twitter few weeks back. I've reallised that trello bug tracker has archived ticket about this issue. I would like to encourage EA/respawn to respect people time and how much of it goes into playing ranked. Still waiting for my points after majorly disrupted season split. thank for attention.