Forum Discussion

HL-Khan's avatar
HL-Khan
4 years ago

Re: [Register] Error with Apex Opening screen

Actually caught what the issue was
My steam was linked to another EA account that I had Eons ago

Try seeing if your steam being linked to another EA account is the Issue,

as soon as I broke the anciernt chains holding my Apex in Bondage It fixed the "register" issue and it allowed me to log in.

7 Replies

Sort By
Replies have been turned off for this discussion
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @HL-Khan 

    Thanks for sharing! I'm glad to hear you were able to figure out what was happening. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @elicunni, 

    Did this just start happening recently? Were you able to play before now without any issues? 

  • Deaquans's avatar
    Deaquans
    Seasoned Traveler
    4 years ago
    @EA_Kent I still have this issue, I was told my steam is not linked to any other ea account, and my steam and ea isn't linked at all. What do I do?
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @deaquans, 

    Is this the first time you've tried playing Apex Legends on that account, or were you playing without any problems before now? 

  • Deaquans's avatar
    Deaquans
    Seasoned Traveler
    4 years ago
    @EA_Kent This is not the first time. I used to play Apex Legends in i believe up until season 9, I took a huge break due to other interests. Then I came back to it yesterday, where I just reinstalled it and boom, I get this error. I have always played on steam, on that specific account. Never linked a origin account, so I don't understand why I gotta do this all of a sudden.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @deaquans 

    That is definitely strange. 

    Have you tried resetting the password for your EA Account? I've seen some cases where that can help with similar issues, so I am curious if it might do the trick here as well. 

    You can find more info on how to reset the password at the EA Help website. Please let me know if you're still running into the same issues after that. Thanks! 

About Apex Legends Bug Reports - Archive

23,008 PostsLatest Activity: 2 years ago