Re: Server shutted down and my epic box is gone.

@7hedarkknight 

I think it would be best to get in touch with the EA Help team so they can take a look. They should be able to see if the pack was opened and what may have been inside it. I'm afraid that isn't something we can look into here on Answers HQ. 

You can find more info on how to set up a case with them at the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer.