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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Spint Interruption on PC

@Techelech 

Thanks for the report! We've seen some of these cases on PS4 and not so many on PC so far.

It looks like you could upgrade to the latest build of Windows 10. Search "Windows Updates" in the desktop search bar to check for pending updates. Your Nvidia GPU could use a new driver as well.

Have you tried unplugging all other USB devices from your PC aside from the keyboard and mouse to see if any other hardware could be the culprit?

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  • Techelech's avatar
    Techelech
    6 years ago

    The Windows update didn't resolve anything and I had actually already updated my graphics driver. Still having the issue.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Techelech 

    Have you tried reinstalling the game?

    There is also an option to right-click on the game in Origin and select "Repair" which can help repair corrupted files. That's worth a try before considering a reinstall. 

  • Techelech's avatar
    Techelech
    6 years ago

    I have uninstalled and reinstalled twice and I have repaired the installation countless times.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Do you have Origin In-Game disabled and do you use any other overlays like Discord?

    Does it do this to you if you perform a clean boot and then immediately launch the game as administrator? This way we can determine if it's a process running in the background causing it to happen.

    How to Clean Boot your PC

    https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

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