Re: Torrent bonus bundle says core items owned but I do not own the torrent skin?
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA Geforce RTX 2080 SUPER
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? BvbyKitten
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. store
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. trying to purchase the bundle in the store
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? none
When did this happen? (dd.mm.yy hh:mm) 28.09.21
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Can't purchase the Loba Torrent Bundle. it is locked stating 'core item already owned'.
What should be happening instead? they should discount bundles instead of locking them when you already own one of the items.
Steps: How can we find the bug ourselves? go to the apex store
I have been desperately waiting for Loba's Torrent skin to return and this is what happens when it does? I cannot purchase her skin because I already own the R-301 skin included with the bundle and I think that is extremely dumb. You guys should at least discount the bundles instead of locking them if someone owns an item included.
The bundle is only limited time and I am going to be extremely dissapointed to miss out on this skin again because of this issue.
Please please fix this.
