EA_Kent
Community Manager
Community ManagerRe: Very weird and frustrating new audio bug
Hey @thewolf10110,
I have seen a few similar reports recently. How long ago did you update to Windows 11? Did you notice the audio issues before you updated?
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Hey good evening@EA_Kent
I think I updated this morning or last night so I've only played on season 11 with Windows 11. I have only noticed an issue on apex itself no other app/game has sound issues. I would hate to have to roll back the update due to apex.
- @thewolf10110 or roll back Apex due to Windows and play other games 🙂
- EA_Kent
Hopefully we don't have to go that far. The main reason I asked is because that's been a common factor in most of the reports I've seen.
Based on what you described it sounds like there might be something going on with the audio channels. It might be trying to output sound to audio channels that don't actually exist. Have you checked your audio software to see if it's set to output in surround sound? If so, can you try changing it to stereo to see if that makes any difference? - @EA_Kent Yup I checked, and tried turned off audio enhancements, spatial sound and went in the audio driver application with no success
- EA_Kent
Thanks, I appreciate it!
Would you mind changing the audio quality setting in windows to a different Hz to see if that makes any difference as well?
