Received no loot from legendary pack bundle's legendary loot box

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA Geforce RTX 2080 Ti
Enter RAM memory size in GB 32 GBs
What is your gamertag/PSN ID/EA Account name? AkumaKLDT
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Opening a Loot Box
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I opened the legendary loot box from the Legendary Pack Bundle
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 12/22/20 04:30 EDT
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? The game crashed when I opened the loot box and got no rewards from it.
What should be happening instead? I should have receieved my legendary rewrads from the box.
Steps: How can we find the bug ourselves? try purchasing the legendary loot box, and opening right after.

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The bug happened when I opened the legendary loot box from the Legendary Pack Bundle. Right before it i had used the 600 apex coins to get the bundle. When I proceeded to open it, the animation started, but then crashed.

Upon restarting the game, I did not see any of the new items icons on any of my legends and loadout. I opened another box just to make sure, and got a weapon skin, a caustic skin, and crafting materials, but nothing from the Legendary box.

If you could try and check my account and see if there is a way to check the logs for the rewards that I received from the two recent loot boxes. I did not get anything on my UI showing that I got the legendary loot box rewards.