Forum Discussion

MrKoek1993's avatar
7 years ago
Solved

Red screen

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 970 / 10DE 13C2 85081043 / G401 0010
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? MrKoek1993
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Just started the game and played one match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Nothing special
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 18.02.2019 20:30
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Every white detail turns into red, not only ingame but everywhere on my PC, it can only be solved by rebooting and returns when booting te game Add: it is only on my main screen where the game booted, other screen seems to be unharmed. I cannot screenshot the problem because the color change is not visible on it, i'll add a photo in taken from my phone.
What should be happening instead? No color change?
Steps: How can we find the bug ourselves? No idea, I searched for this bug on google and ea forums and apparently i'm the only one for now.

So the white details on the screen are made red. Ingame there are small details where you can find that problem too, but not ingame its much worse.

See the attachements.

  • YamiOdymel's avatar
    YamiOdymel
    7 years ago

    I had the same issue few days before (but it's gone now, I don't know why), it turns red when I back to the Desktop.

    .OMEN by HP 15-dc0091TX

    .Intel® Core™ i7-8750H

    .NVIDIA GeForce GTX 1070 8 GB DDR 5(Max-Q Design)

    .DRAM DDR 4 2666 16 GB x 2(32 GB)  

    .1 TB WD Black PCIe NVMe M.2 SSD & 1 TB WD Blue SSD

    .15.6", WLED IPS, FHD, G-SYNC, 144 Hz

    .Thunderbolt 3 Supported

    .68,000 mAh Battery Life(2.8 Hours)

    The problem can be solved by pressing Alt-Tab few times to switching between the game and the desktop.

8 Replies

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  • You're not the only one. I have the same bug. Really annoying.

    I also have the GTX970 so the issue might be there.

  • MrKoek1993's avatar
    MrKoek1993
    7 years ago

    Is there any other open thread mattering this case you know about?

    Or a solution?

  • YamiOdymel's avatar
    YamiOdymel
    7 years ago

    I had the same issue few days before (but it's gone now, I don't know why), it turns red when I back to the Desktop.

    .OMEN by HP 15-dc0091TX

    .Intel® Core™ i7-8750H

    .NVIDIA GeForce GTX 1070 8 GB DDR 5(Max-Q Design)

    .DRAM DDR 4 2666 16 GB x 2(32 GB)  

    .1 TB WD Black PCIe NVMe M.2 SSD & 1 TB WD Blue SSD

    .15.6", WLED IPS, FHD, G-SYNC, 144 Hz

    .Thunderbolt 3 Supported

    .68,000 mAh Battery Life(2.8 Hours)

    The problem can be solved by pressing Alt-Tab few times to switching between the game and the desktop.

  • Yes, ALT-Tab'ing or reinserting monitor cable will fix it temporarily.

    But i made a clean install of the Nvidia drivers and now it seems to be fixed. Didn't have any issues today.

  • skreckexempel's avatar
    skreckexempel
    7 years ago

    I spoke too soon. The problems back again.

    Really annoying. I've never had this problem with any other game, ever.

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