Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1070
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? hitsc4n
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Shadowplay
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. During matchmaking
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Searching for a match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Apex shows me the error screen "There was a problem procesing game logic. Please try again." so I escape but then, I can't click anywhere, the mouse buttons don't work anymore, I have to alt f4 to relaunch the game. The mouse bug (buttons not working) also happens without the error screen, just when the character select screen appears, one of us couldn't select a character and when in game, clicking is also not working.
What should be happening instead? Mouse primary and secondary buttons should work for selecting a character and firing.
Steps: How can we find the bug ourselves? Try to log into a match several times, the bug should occur quickly.
When searching for a match, Apex shows me the error screen "There was a problem procesing game logic. Please try again." so I escape but then, I can't click anywhere, the mouse buttons don't work anymore, I have to alt f4 to relaunch the game.
The mouse bug (buttons not working) also happens without the error screen, just when the character select screen appears, one of us couldn't select a character and when in game, clicking is also not working.