Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Riyonoey
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. None
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Loba
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Firing Raange
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Walking
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 12.05.20 15.20 EST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I took Loba into the firing range, and shortly, it force switched me to Pathfinder, would not allow to switch to any but the original 6 legends, and when I left firing range, can not switch tabs to see store or loadouts, could not see my currencies up in the top right, could attempt to rejoin firing squad but attempt failed, and displayed this message "There was a problem processing game logic. Please try again. _______ sh.challenges.gnut#264 [UI] First parameter is not a hud element" After this message it returns me to title screen, but I can not press X to attempt to connect. I can press Options to view Acessibility Options, and I can press R3 to view data centers, but I can not press X to select a different data center. When I restart the app and press X at Title screen to connect, it has slight difficulty and this message "Checking Playstation Network gave us an error! Please retry." Second attempt works, but there is no change in the UI. I can however change game modes and attempt to load. I go back into Firing Range with Loba and in even less time, it forces me to Bangalore and all purchased legends become locked again. I return to the lobby, to no change. I have just redownloaded the game and will try other legends in Firing Range.
What should be happening instead? None of that.
Steps: How can we find the bug ourselves? Take Loba into Firing Range
The screenshots are on my PS4.
