Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? SilverMoon7567
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Don't have
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Revenant
Which Legends were your squad mates using (if applicable)? Seer and loba
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skull town
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Climbing a wall.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 6 or 7
When did this happen? (dd.mm.yy hh:mm) 22.09.22 20:20 brasilia
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I lost my two reactive skins for devotion. When I clearly finished the battlepass. And the default skin gets equiped
What should be happening instead? Have my two reactive skins for the devotion
Steps: How can we find the bug ourselves? I don't know
The devotion skin is equiped but I don't have her on my game. I clearly have The maxed out pass, and the Premium pass. So I should have The skin. But she got removed for some reason
