Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Creekygolf
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Damn30fps
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Horizon
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I picked up a devotion and I realized my reactive skin wasn’t there I had recently updated apex since the collection event came out and it’s missing both reactive skin teirs
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I just picked up a lmg and I didn’t have my reactive skin
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 4 so far
When did this happen? (dd.mm.yy hh:mm) September 22 8:09 Pacific Time
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? Nothing really I just lost a previous reactive skin for a lmg Devotion I just want it back I didn’t lose any other item from season 9 beside the gun skins both of them
What should be happening instead? I just want the guns skin back
Steps: How can we find the bug ourselves? I can’t attach any pictures but as soon as I got the update I didn’t have my reactive devotion skin and this was games after I checked my locker I just want it back please
I’ve tried everything to restarting my console uninstalling it waiting a certain amount of minutes or hours and nothing
