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Hey @SteltekOne,
Are you running Apex Legends through Steam? If so, can you try clearing the Steam cache to see if that helps at all? You can find more information on how to clear it on the Steam Support website.
Let me know if you're still seeing any of the same crashes happening afterward. Thanks!
/Kent
@EA_Kent wrote:Hey @SteltekOne,
Are you running Apex Legends through Steam? If so, can you try clearing the Steam cache to see if that helps at all? You can find more information on how to clear it on the Steam Support website.
I am, yes. Did "verify game files" but hadn't cleared the download cache yet. Done that now. Will see how it goes tomorrow and report back in.
- EA_Kent5 years ago
Community Manager
- 5 years ago
@EA_Kent wrote:Thanks! Please let me know how it goes when you can.
/Kent
Hello,
Cleared the Steam download cache. Ran verify game files. Crashed twice during my 3rd game today: once just after landing, and again 3 minutes after that while I was running around.
Again, times are CET (UTC+0100).
Video of the crashes:
The 2nd crash actually gave me an error message from Easy Anti Cheat, complaining about a file that's part of VirtualMidiSynth (https://coolsoft.altervista.org/en/virtualmidisynth).
I played 3 ranked games after that, without any crashes. (Only saw the EAC error as I was compiling the video. Uninstalling VirtualMidiSynth now to see if that helps it, though it has been on my PC for a while without problems.)
Other potentially relevant info: Steam overlay is disabled. Only NVIDIA's GeForce Experience is on (Instant Replay is active. Has been like this for over a year.).
- EA_Kent5 years ago
Community Manager
I appreciate the info! Have you noticed any other crashes or errors at all since you removed VirtualMidiSynth?
/Kent
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