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SteltekOne's avatar
SteltekOne
5 years ago
Solved

Severe crashing to desktop (no error) since 2021-03-15 update.

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA RTX2080 SUPER Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account n...
  • SteltekOne's avatar
    SteltekOne
    5 years ago

    Just checking in: I changed NOTHING and the crashes just magically went away. My last crash was on 28th March, so I guess some patch or NVIDIA driver update resolved the issue after that.

rExyrino's avatar
rExyrino
5 years ago

sry for taking so long to reply, I used PixelChat overlay that uses LastFM to connect to your Spotify account @Midzooqa 

rExyrino's avatar
rExyrino
5 years ago

@EA_Kent @SteltekOne @EnvisioniZe @Zipzooop @Midzooqa 

So... In the past 2 days I've been playing Apex and getting less crashes (for e.g. yesterday I did not crash and today I crashed only once). I played for 3/4 hours 

For people with the same problem try this out:

  • Go to your NVIDIA Control Panel, navigate to Manage 3D Settings
  • Low Latency Mode: Off
  • Max Frame Rate: Off (I cap my fps to 190 in the game's launch options with +fps_max 190)
  • Monitor Technology: Fixed Refresh (in game's launch options I use -refresh 144)
  • Power Management Mode: Normal
  • Prefered Refresh Rate: Application-controlled

I have no idea why this works but give it a try, I have a RTX 3070 and maybe the game can't handle Low Latency Mode or other of these settings I mentioned above.

Might turn off (fully) G-Sync but I'm still trying out these settings.

Good Luck and Good Games 😉

rEx

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Midzooqa and @rExyrino, 

    Thanks for sharing this. Has anyone else had the chance to give these suggestions a shot to see if it helps? 

    /Kent

  • rExyrino's avatar
    rExyrino
    5 years ago

    After those settings I tried other possible fixes as well.

    I also repaired and updated the game before all of this.

    First, my PC started rebooting randomly and I decided to update my BIOS to try to fix this issue. (seems like it worked)

    I also factory reset all BIOS settings because I thought it could be some stability issues.

    BIOS Settings:

     (Previous Settings - Now)

    • Enhanced Turbo from ENABLED to AUTO
    • CPU VCORE from 1.150 to AUTO
    • XMP ENABLED TO DISABLED

    With these changes I played for 2 days and had no crashes.

    Today I decided to change some stufff:

    • Changed Power Performance Mode from Normal to Max Performance
    • Enable Turbo and change my VCORE to 1.160

    I'll give feedback tomorrow or later.

    Good Games 🙂

    ----------------------------------------------------------------------------------------------------

    Update 4th April:

    PC rebooted during game...

    New settings:

    • Turbo - Enabled
    • XMP - ENABLED
    • CPU VCORE - AUTO

    ----------------------------------------------------------------------------------------------------

    Update 10th April:

    PC rebooted again on Main Menu:

    BIOS settings: DEFAULT SETTINGS

  • ertynon's avatar
    ertynon
    5 years ago
    @EA_Kent Hey
    I've tried these things, none of them worked for me. I've tried this C++ thing on both steam and origin with no result in the end. Still getting crashes. Every dmp file has the same error code 0xc0000005..
    The latest updates,drivers etc. Have done clear win10 installation etc. Nothing have worked so far. The period between crashes is so random, sometimes it's 2hours and sometimes it occurs within 5mins..

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