Severe crashing to desktop (no error) since 2021-03-15 update.

Hi @spunkenn, 

Thanks for sharing that MSINFO with us. 

As I was looking through it, I did notice that Riot Vanguard is currently installed on your PC. In the past we've seen some issues where Easy Anti-Cheat and Riot Vanguard have had some conflicts, so I am curious if that might be happening here as well. 

If possible, can you try disabling or uninstalling Vanguard to see if that makes any difference? Let me know if it helps when you've got the chance to give it a shot. Thanks!

/Kent

Well it was not on since i did a clean boot and played "without" it. I can try uninstalling it. 

Still crashing after even uninstalling the game. Still thinks its a problem with the game. How much more can i do?????? @EA_Kent 

You could atleast reply :D

Hey @spunkenn, 

Thanks for following up!

There is something else I'd like to try. I also noticed that the Xbox services are currently running in Windows. I've had issues in the past where games were crashing while these services were running, so can we try disabling them to see if that makes any difference? 

You can disable the DVR using the following steps: 

1. Right-click the Start button

2. Click Settings

3. Go to Gaming

4. Click Captures 

5. Disable the switch that says Record in the background while I'm playing a game

To disable the Xbox game bar use the following steps: 

1. Right-click the Start button

2. Click Settings

3. Click Gaming

4. Select Game Bar

5. Turn off the switch that says Record game clips, Screenshots, and broadcast using Game Bar

Let me know if you're still running into any crashes after that. Thanks!

/Kent

Its already off. 
Xbox game app is running sometimes cause i play games via the app.
The DVR and Game bar is off.

@spunkenn 

Got it, thanks!

I appreciate you trying all these steps. I'll pass this information along. 

/Kent

How long could it take before Respawn/EA might fix this? You see, apex is one of my main games and i am a streamer.

Hi, one thing that may help is to delete another set of local files. If you go to C:\Users\yourusername\\Saved Games\Respawn you'll find an Apex folder. Delete this, and start the game. It'll reset your settings, and will delete some backend data, but sometimes this backend data or weird settings combinations can be a factor with instability. 

Still crashing

I would like to say it again. SPORADIC crashes, no special causes. Sometimes when not in fights, sometimes while flying, sometimes in fights etc

Any new information ?

I think we all in this thread would like to be updated since it's obviously a problem for many of us.

Would atleast want a anwser if you could fix it or not. So we know...

Starting to get real annoyed. No communication whatsoever. Fix the damn problem.

Same *, crashing 2 time per game... 

New split = o crashes with OC my i9 9900kf, again after this 100mb update today = crash. FIX IT! WTF?!?!

Well At least I know Im not the only one crashing. Started happening yesterday. I7-9700k. Was running fine playing for hours the day before.....this exact same problem happened last time I tried to play Apex.