Forum Discussion

5 years ago

Solved

Severe crashing to desktop (no error) since 2021-03-15 update.

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA RTX2080 SUPER Enter RAM memory size in GB 32 What is your gamertag/PSN ID/EA Account n...

DxDiag.txt147 KB

SteltekOne
5 years ago
Just checking in: I changed NOTHING and the crashes just magically went away. My last crash was on 28th March, so I guess some patch or NVIDIA driver update resolved the issue after that.

EA_Kent

Community Manager

5 years ago

Hi @spunkenn,

Thanks for sharing that MSINFO with us.

As I was looking through it, I did notice that Riot Vanguard is currently installed on your PC. In the past we've seen some issues where Easy Anti-Cheat and Riot Vanguard have had some conflicts, so I am curious if that might be happening here as well.

If possible, can you try disabling or uninstalling Vanguard to see if that makes any difference? Let me know if it helps when you've got the chance to give it a shot. Thanks!

/Kent