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Laz3rFlm3Thrw3r's avatar
Laz3rFlm3Thrw3r
6 years ago
Solved

Sh_challenges.gnut #448 can’t even get into lobby from start screen

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Slim What is your gamertag/PSN ID/EA Account name? Laz3r_Flam3Thr0w Please provide your sq...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hi @Laz3rFlm3Thrw3r. 

    That's a sort of general error that can come up when Apex Legends can't find a file it's looking for. There's a few things we can try that might help out with this. 

    In some cases a connection issue can cause this error. A good place to start with troubleshooting would be the basic connection steps over at the EA Help website. If you're still getting the same error message after that check out the PS4-specific steps as well. 

    Let me know if that helps at all. Thanks! 

    /Kent

Laz3rFlm3Thrw3r's avatar
Laz3rFlm3Thrw3r
6 years ago

I also get the attached error of sh_challenges.gnut #517 index 5 is beyond array size of 5

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @Laz3rFlm3Thrw3r. 

That's a sort of general error that can come up when Apex Legends can't find a file it's looking for. There's a few things we can try that might help out with this. 

In some cases a connection issue can cause this error. A good place to start with troubleshooting would be the basic connection steps over at the EA Help website. If you're still getting the same error message after that check out the PS4-specific steps as well. 

Let me know if that helps at all. Thanks! 

/Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @Laz3rFlm3Thrw3r. 


    Were you able to try running through those steps I suggested? Are you still getting that same error message? 

    /Kent

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