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webb142's avatar
6 years ago

Shield Battery not working while Sentinel is Equipped

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Spideywebbed
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. whole map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Using shield battery
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Several
When did this happen? (dd.mm.yy hh:mm) 3/5/2020
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When I have the Sentinel equipped I cannot use a shield battery unless I switch weapons.
What should be happening instead? I shouldn't have to switch weapons to use a shield battery.
Steps: How can we find the bug ourselves? Equip a Sentinel and try using a shield battery using the D-pad.

I've had this issue since the beginning of season 4. 

8 Replies

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  • I have the same problem but I don’t switch weapons. I do however have to make sure the sentinel is fully reloaded before the battery will work

  • I've found crouching allows you to use meds with the sentinel out if not fully loaded(full clip)

    Standing, med button fails to execute a heal unless the sentinel is fully reloaded.

    Quite weird.

  • Product: Apex Legends
    Platform:Sony Playstation 4
    Please specify your platform model. Sony PlayStation 4 Pro
    What is your gamertag/PSN ID/EA Account name? Hyperb_le
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)?
    Which Legends were your squad mates using (if applicable)?
    Where did the issue occur? In a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Happens anywhere on the map
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to heal using a shield battery while holding a sentinel.
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? 10+
    When did this happen? (dd.mm.yy hh:mm) It has been happening to me at random anytime I use the sentinel. At least once a game.
    How often does the bug occur? Occasionally (10% - 49%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? Basically, sometimes when I try to use a shield battery to heal while holding the sentinel it does not work. All that happens is I press the button to use the shield battery and instead of healing, nothing happens at all. I actually have to crouch down (or stand up) in order to use the shield battery. After standing up or crouching I can then use the shield battery. It happens intermittently but usually at least once or twice during a game. I find it happens more often after I have fired a few shots from the Sentinel shortly beforehand. Seems to happen across multiple legends and anywhere on the map. Shield cells seem to work fine. I have replicated the issue a few times in Firing Range as well.
    What should be happening instead? The button to use shield battery should be working without having to change your position from crouching to standing or vice versa.
    Steps: How can we find the bug ourselves? Go into a game and use the sentinel. After taking shield damage and maybe firing a few shots from the sentinel try to use a shield battery to heal while the sentinel is in your hands (not stowed on back). If you do this enough times it will happen. The shield battery will not work until you either crouch (if you are already standing) or if you stand (if you are already crouching). I have also been able to replicate it in Firing Range by using grenades to lower my shield then try to use shield battery. Although it seems to happen less for me in firing range.

    Anyone else have this issue? Its been happening to me for weeks. 

  • xRidley's avatar
    xRidley
    6 years ago
    @Hyperb_le I noticed the same issue on PC, switching weapons and using the shield cell again afterwards worked for me. Haven't tried crouching though.
  • kislen's avatar
    kislen
    5 years ago

    I have this issue when attempting to use shield batteries very consistently.

  • Product: Apex Legends
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number 1080ti
    Enter RAM memory size in GB 16GB
    What is your gamertag/PSN ID/EA Account name? Zozma5
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
    Are you using any software with an overlay? No
    Which Legend were you playing (if applicable)? N/A
    Which Legends were your squad mates using (if applicable)? N/A
    Where did the issue occur? In a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any party of the map
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Attempting to recharge shields while holding a sentinel
    Did your squad mates also experience the issue? I don't know
    How many matches had you played in a row before the issue occurred? 1
    When did this happen? (dd.mm.yy hh:mm) 05/30/20 12:30
    How often does the bug occur? Often (50% - 99%)
    How severe is your issue? Minor impact to gameplay
    What happens when the bug occurs? When attempting to use a shield battery by pressing 4 while holding a sentinel, the shield battery will not be used. Nothing will happen. If you switch weapons after pressing the shield battery button, it will briefly pull the shield battery out, then switch to the new weapon.
    What should be happening instead? The shield battery should be used upon pressing 4.
    Steps: How can we find the bug ourselves? Hold a sentinel in your hand, and attempt to recharge shields. You might need to scope in once first, unsure if that triggers it. I always use a 4-8x.

    This has been occurring for at least a week or two. I see various posts on the internet from other players dating as far back as February 5th about the same issue.

    https://www.google.com/search?client=firefox-b-1-d&q=apex+legends+sentinel+bug

  • The same thing happened to me. I was playing arenas and consistently when trying to use shield cells to power up the sentinel, it wouldn't charge even though, I had the required amount of shield cells. sometimes it would fix for the next round and sometimes it wouldn't. I would sell the weapon and that didn't fix it, i would buy a new weapon then sell it and repurchase the sentinel and it wouldn't fix it either 

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