skydive trails and emotes not received after battle pass purchase
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 2gb oc Nvidia GT1030
Enter RAM memory size in GB Klevv bolt x 8gb 3200mhz
What is your gamertag/PSN ID/EA Account name? BlakeDemigod
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. skydive trails
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. opening menu to select skydive trail
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1490 (lifetime)
When did this happen? (dd.mm.yy hh:mm) 16/03/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my skydive trails have not been unlocked after purchasing battle pass
What should be happening instead? i should have skydive trails
Steps: How can we find the bug ourselves? by purchasing a battle pass
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 2gb oc Nvidia GT1030
Enter RAM memory size in GB Klevv bolt x 8gb 3200mhz
What is your gamertag/PSN ID/EA Account name? BlakeDemigod
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. skydive trails
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. opening menu to select skydive trail
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1490 (lifetime)
When did this happen? (dd.mm.yy hh:mm) 16/03/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my skydive trails have not been unlocked after purchasing battle pass
What should be happening instead? i should have skydive trails
Steps: How can we find the bug ourselves? by purchasing a battle pass
So the issue is i have not received my skydive trails and dive emotes after purchasing a battle pass, my battle pass level is 89, i have contacted a support member and his consulting team has directed me to these forums, my case number is 57563058
