sound
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? AscendedWolf T6
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline (Any)
Which Legends were your squad mates using (if applicable)? Mirage (Any)
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Northwest Region and Along the River
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was in a gun fight.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? It happens regardless of how many matches.
When did this happen? (dd.mm.yy hh:mm) 02/28/19 EST
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Whenever I get in a gun fight, about 30% of the time, I get a glitch with my audio. It gets very distorted and scratchy. Gun shots will sound weird and foot steps won't make a sound. Character voice lines cut in and out. Any action the makes a noise cuts out and comes back on at random. This is very problematic as it disturbs concentration during a gun fight. Often times is louder than anything else and makes it difficult to hear what your team is saying or where an enemy might be.The audio usually fixes upon death.
What should be happening instead? The audio should be playing without an issue.
Steps: How can we find the bug ourselves? Get in a gun fight. It does not always happen, but it only triggers when you are shooting a player. I am unaware if the issue happens with other legends, and I am not sure if it is linked to specific guns. It seems to happen most in the Northwest region of the map and along the river, however I have experienced the glitch in the Swamp as well, but not as often.
I only play Wraith, Mirage, Caustic, and Lifeline. I am unsure if this issue occurs with other legends or not. I normally run R-301, R-99, Devotion, Hemlock, or Wingman. The audio might be linked to one of these weapons.
I am unable to submit with the file attached, so here is a link to a video clip I got the first time the issue occurred. https://xboxdvr.com/gamer/ascendedwolf-t6/video/70251733
