Forum Discussion
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number R9 390
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? Yubaa
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. TheSlavinator99
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Octane
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. West of Run Off
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. We just won a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 5 or 6
When did this happen? (dd.mm.yy hh:mm) 23:56 (GMT+2)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It does not count match at all, not as a win, nor as any progress on my profile. After match ended, it just loaded lobby, without match summary or bp/profile progress screen.
What should be happening instead? It should be loading the match summary, counting the stats and updating the relevant progress to all entities (wins, assists, kills, challenges, etc)
Steps: How can we find the bug ourselves? Unsure, it was after a Duos match we won.
Two images my friend took are attached, we were together in this match (Duos), proof that match and win happened; he had no issue that I reported and you can use his profile to track exact match that occurred.
Especially after a win, I'd like to have this fixed and retroactively applied on my profile.
Thanks!
Two players reported this issue on Reddit as well.
https://www.reddit.com/r/apexlegends/comments/gysroe/matches_not_counting/
It seems that the end-of-round screen displays the stats of one of the previous matches instead of the latest one.
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