Stat tracker not counting kills or wins (NEW)
Hello legends.
This thread is for the issue:
The stat tracker didn't add kills or wins from the last match, either normal play apex or ranked.
Examples:
Kills are not recorded
Wins are no...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHey @ssjdannyj.
Unfortunately we don't really have a way to manually add wins to your account. If this keeps happening could you try grabbing a video? That would be helpful so we can pass this along for a look.
Thanks!
/Kent
Dude, season 7. Its still. Happening. Really makes me not want to play the game when im smashing people and dropping easily a 2kd and my stats look like trash. Come on.
Product: Apex Legends
Platform: Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? Nursieo
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu: New map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game: Simply died.
Did your squad mates also experience the issue?: Not that I know of on PC's side
How many matches had you played in a row before the issue occurred? 4
When did this happen?: 11/5/20
How often does the bug occur?: Never noticed until this season
How severe is your issue?: Major on the playable aspect.
What happens when the bug occurs?: Killed 12 people, with both 1.3k damage on games and it wasn't added.
What should be happening instead?: Damage and kills to be on the stat tracker.
Steps: How can we find the bug ourselves? Fix the tracker/give those kills& damageHighly annoying to see it count my deaths and not my kills! I included my own stat tracker. It isn't counting most of my damage (says I only have about 700) and didn't count any kills.
A lot of the trackers are broken. I have only played 2 characters this season. When I click on my name to look at each seasons stats, It shows that I have 17 wins in season 7. Yet when I go to the 2 characters I've played trackers for banner, it only adds up to 12. So 5 wins have not been tracked.
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Geforce 940mx
Enter RAM memory size in GB 12
What is your gamertag/PSN ID/EA Account name? FINIX
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. froggy,OrigamiS11
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Loba
Which Legends were your squad mates using (if applicable)? bangalore,Wraith
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Not in game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i just returned into my lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 3-4
When did this happen? (dd.mm.yy hh:mm) 31/12/2020 7:00 pm
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I played a ranked match , won the game 1st place , and when i returned to the lobby , i got nothing of the rewards . Nor the win counted .
What should be happening instead? Get the win and rewards
Steps: How can we find the bug ourselves? Search into my account
I played a ranked match , won the game 1st place , and when i returned to the lobby , i got nothing of the rewards . Nor the win counted .
@bgcronkyea same here but only for horizon it’s not counting kills or wins on the my stats just on horizons trackers, it doesn’t even count the games I’ve used her
