stretched res

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 3060
Enter RAM memory size in GB 8bg
What is your gamertag/PSN ID/EA Account name? popacap5150
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. get stretched res
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. nothing
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 10/6/2024
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? caps my monitor at 120hz
What should be happening instead? not capping my monitors hz
Steps: How can we find the bug ourselves? try stretching the game to 1728x1080

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i recently wanted to play stretched resolution on apex (1728x1080) but i am unable to for some reason. whenever i launch the game it caps my monitors refresh rate to 120hz and says it's in 1920x1080 even though it is stretched in game and my monitor is a 240hz, this issue is only for fullscreen for some reason, whenever i go to windowed it runs correctly but no one plays in windowed mode cause it's performance is terrible. is there anything i can do to my game in order to fix