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SantaMuerteee's avatar
SantaMuerteee
5 years ago

Stuck between home screen and battlepass after a match

Can't return from the match.


I finished a match and got promotion in battle pass - I recieved 15 Shards but when i want to accept that by clicking space/escape/LMB it keeps being stuck (while clicking screen flickers between homescreen and shards award). After restart of the game, it remains the same

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  • xxGodxGivenxx's avatar
    xxGodxGivenxx
    5 years ago
    @SantaMuerteee Same here on PS4. Tried restarting Game, hitting circle, uninstall/reinstall, restarted PS4. Nothing. As soon as I log in it shows ‘received premium currency’ screen and can’t close it.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    Hi, we're seeing different variations on this. Some people report that spamming the various face buttons may help, others have found that swapping to a different account and back can help. 


    We've sent this up for investigation, but in the meantime hopefully the steps mentioned will help you get back in. 

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