Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? Perl
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Opened game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Opened game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? Never happened befote
When did this happen? (dd.mm.yy hh:mm) 03/14/23 20:00 EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Battle pass, RP, account level, trackers all reset for season 16
What should be happening instead? Not this
Steps: How can we find the bug ourselves? Look at game states on March 14th for switch accounts. Clear change in account levels and RP in a matter of minutes.
The game is extremely bugged and needs to be fixed before charge backs start happening. Battle pass resetting after purchase is concerning.
