Forum Discussion

ncrrepublic's avatar
5 years ago

The marketed version of the skin "Royal Guard" for Bloodhound is different

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Jecre
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The whole map, anytime I was in first person view
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looking at my hands
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? all of them with this skin
When did this happen? (dd.mm.yy hh:mm) 03.09.20
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? The skin for Bloodhound (Royal Guars), doesn't look as advertised in the main menu. In the main menu, when you inspect the skin, the gloves have a lotus design on the armour plate, while in the game, it does not have a lotus design . I did not want a skin with plain armour plating, and would never buy it willingly if I knew this
What should be happening instead? The armour plate should have a lotus design on it
Steps: How can we find the bug ourselves? Use the Royal Guard skin for Bloodhound


I bought the battlepass specifically so I could buy one legendary skin of my choosing, I decided that I want the Royal Guard skin for Bloodhound. It's perfect, it has the colors that i like, and it looks amazing. I get it, I go in game, and the moment I saw those ugly plain armour plates and I was disappointed. Nobody else sees them, my friends tell me that when they look at my character in game the plates have a design, and now I'm stuck with this ugly skin (in first person), I would have never bought this skin if I knew this was the case.

This may sound silly, but this is false advertising, people pay £15 (or £7 for the battlepass in my case) for these skins, and to not get exactly what you paid for is unfair

3 Replies

Replies have been turned off for this discussion
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    @ncrrepublic Hi, we have seen a handful of similar issues in the past, where the 1st person arm model doesn't quite match the original 3d model, and they do get straightened out. 

    I don't have the skin myself, could you grab some screenshots from the firing range showing the discrepancies? I can get them in time, but this way might be faster/smoother. 

    Pics of the 3rd person model aren't needed, we have plenty of them. 

    Thanks.

  • Here, I sselected some screenshots with the best possible view of the armour plates.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    Thanks for the pics, very clear. (also sorry for the delayed response)

About Apex Legends Bug Reports - Archive

23,008 PostsLatest Activity: 2 years ago