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is it confirmed that they will bring that out? I also purchased it on my alt account just in case XD
- 4 years ago@ninjajake11 Do u know where can we chat with customer service
- 4 years ago@Abraham6008
go to help center at the bottom of this page and then click help with a game > apex legends > scroll down until you see ' contact us ' > orders > unable to purchase > select 'contact option' and then 'request live chat'.
it's so damn difficult just to contact them LMAO - 4 years ago@ninjajake11
hopefully this happens soon! If there are no fixes, purchasing loba's torrent skin on our alts last minute is the only thing we can do. - 4 years ago@BabyyBunii Yeah I honestly hope they fix these so we can buy it on our mains.
- 4 years ago@ninjajake11 They said “ our concerned teams are already working on it to resolve it as soon as possible for our valuable layers like u”
- 4 years ago@Abraham6008 Player not layers lol
- 4 years ago@Abraham6008
yeah, I hope they are actually trying to fix it, that would be amazing ! <3 - 4 years ago@BabyyBunii Ik it would be really amazing
- 4 years ago
Yeah they told me that others have reported this issue and they're working on fixing it, I know in business language that sometimes means "yeah we are aware and there's nothing you can do" but hopefully they aren't lying about it, it's just a matter of time, the skin is out for another 3 days right?
- 4 years ago@MidEval7 Yep
- 4 years ago@Abraham6008 Lol 😂
- 4 years ago
Hopefully they get blasted more so they can take the issue seriously, because at first the person said "so you own one of the core items correct?" As if that meant it was fine but I was like well yeah but I got the gun skin out of a pack completely by coincidence, I never bought it but that somehow means I'm not aloud to get this loba skin?? And after that is when she said several people have reported this and are fixing it, but judging by what she said before that it kinda makes me think they don't care and are just doing what every business is supposed to answer with, and that's just keeping the madness down by saying you are working on it, hopefully not tho
- 4 years ago@MidEval7 But the core item isn’t it suppose to be the loba skin?
- 4 years ago
That's the thing that is wrong about all this, they are considering the gun skin, and the loba skin to be core items for the bundle, but I explained to her why that isn't fair to me, because some of us didn't even buy that gun skin we just got it out of an event pack, essentially what we all want is for the gun skin to NOT be a core item
- 4 years ago@MidEval7
I have an idea, though I'm not entirely sure if they will give us an answer or not.
can you or someone else try chatting with them again and asking them straight up whether or not they believe that this is going to be fixed within the time we have left?
maybe by straight up asking them what their plan is and when they plan on sorting this out, we will have at least more information based on that.
I would do so myself, but it's glitched for me as of the moment ☹️ - 4 years ago
Legally they can't answer that question, they will just say that they are working on fixing the issue for us, even if they aren't even going to fix it that's what they have to say in order for people to not go crazy, so either way we will get the answer we have all been getting, it's just whether or not they will actually fix it, right now I'm leaning more towards they won't be fixing it, but I guess there's still a chance that they will
- 4 years ago@MidEval7
I see, I see.. well, I guess all we can really do is just keep talking and wait - 4 years ago@BabyyBunii Any status ?
- 4 years ago@Abraham6008
not that I know of.. I haven't heard anything. - 4 years ago@Abraham6008 Well another day without any status on the torrent bundle
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