For over a month I've been unable to log into Apex.I've contacted support dozens of times with no resolution. I've also contributed to multiple threads related to the same topic:
- https://answers.ea.com/t5/Technical-Issues/Disconnected-Detected-Data-Mismatch/td-p/12555444
Support has had me reinstall the game, repair game files, try logging in through the EA launcher, try logging in through Steam, creating a new user on my Windows computer, logging in through a VPN. None of these solutions work. If I login through the EA launcher my account cannot connect to a lobby. It attempts multiple times and eventually fails. Through Steam I get an error "Disconnected: detected data mismatch".
I have been able to create new accounts and play on them fine using the same computer. My original account does not work on any other device either.
Before being completely locked out, for a while when I would log into Apex my account would be in one of two states. Either I would have all of my cosmetics and currency, or I would have no cosmetics, but hundreds of loot boxes available to open. When I tried to purchase the latest battle pass I became completely locked out of my account.
To me this seems like an issue with two accounts that might have been merged into one when Origin went away, but that's just a guess. Any help would be appreciated.
they just dont care i think i been posting on this forum a lot like you ! same on reddit or discord i was chatting with the support too and no one wad able to help me this is terrible for real
