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Jyikilla's avatar
Jyikilla
5 years ago

Unable to connect to ea servers. After finishing match

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 What is your gamertag/PSN ID/EA Account name? xX_JYI_KILLA_UXx Please provide your squad m...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @Jyikilla. 


Let's try running through some troubleshooting steps to see if we can help stop this from happening again. 

When you've got the chance please try running through the basic connectivity steps over at the EA Help website. If you're still running into any connection issues after that check out the PS4-specific steps as well. 


Let me know if the same thing still happens afterward. Thanks!

/Kent

  • CMM_641's avatar
    CMM_641
    4 years ago

    Same problem with FIFA 21

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hey there, 


      Since this is a pretty old thread that has been inactive for close to a year I'm going to lock it to prevent further necro-posting. 

      If you need some help with FIFA 21 I'd recommend checking out the FIFA 21 Technical Issues board when you've got the chance: 

      https://answers.ea.com/t5/Technical-Issues/bd-p/fifa-21-technical-issues-en

      /Kent

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