Unable to find me through eaid
Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number nVidia 4060ti
Enter RAM memory size in GB 32g
What is your gamertag/PSN ID/EA Account name? eaid ：lanseya
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? nvidia app
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? WATTSON
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Friend search
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. no
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5000+
When did this happen? (dd.mm.yy hh:mm) long ago
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Can't find me through eaid
What should be happening instead? I should be able to find me through eaid
Steps: How can we find the bug ourselves? what？
I'm sorry to use this rough mechanical translation to write this question.
I asked EA customer service, and they provided several commonly used methods to try to help, but none of them had much effect. So they asked me to post a post here trying to ask for help in groups
I registered an EA account in 20 years and linked it to Steam. I can be found by the Steam nickname, but my EAID cannot be found. I have tried many times and many methods, and I am sure that I have tried without setting stranger restrictions. However, my EAID still cannot be found
My eaid is "lanseya", but all my friends can find is "lanseyaoji" and so on. I am certain that there was no input error in the id, and there was no confusion between I and L. I copied my name on eaapp, searched in the game on Steam, searched in eaapp, but none of them worked
Please help me
