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KlTAKI's avatar
KlTAKI
6 years ago

Unable to see team messages in text chat

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce RTX 2060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? KLTAKI
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 17/07/20 8:00 PM MST
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I am completely unable to see any text chat. I can sometimes see when my friends who are partied up with me type in the text chat, but sometimes I can't. I can never see when randos that queue with us type in the chat.
What should be happening instead? I should be able to read everyone's messages.
Steps: How can we find the bug ourselves? ? Try the chat. My squadmates said nothing happened for them and they could see everything.

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I just can't see the chat. No messages show up from anyone. 

10 Replies

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  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    6 years ago

    Hello @KlTAKI and thanks for reporting.

    Could you try to repair your game via Origin?

    Setting all settings back to default may also work.

    Please let me know if that fixed it, otherwise it may be a bug.

  • KlTAKI's avatar
    KlTAKI
    6 years ago

    Hello, I did this once already to try to fix it and it didn't work.

  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    6 years ago

    Thanks for checking back, @KlTAKI. Sorry to hear that it didn't work out.

    Could you have someone text you something in the game and screenshot it on your computer?

    I don't know how to fix the issue, as this is the first time someone reports this, but if you can provide a screenshot the devs may be able to fix it eventually.

  • KlTAKI's avatar
    KlTAKI
    6 years ago

    Not so sure what the point of a screenshot is, but I can tell you for sure my friend was typing to me in this chat, and could see my messages, but I couldn't see theirs. We were in a Discord voice call, where she told me she could see mine.

  • lufbuk's avatar
    lufbuk
    4 years ago

    how often? ive had this problem for months it never came back

  • bobaclarb's avatar
    bobaclarb
    3 years ago

    Dude why hasn't this been fixed yet. I've had issues for multiple seasons. I've tried re-installing, repairing, etc. Nothing is working. My friends can see my texts but I can't see theirs. 

  • Lokeshdh00's avatar
    Lokeshdh00
    2 years ago

    i just encountered this bug , only one particular friend cant see my texts

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    2 years ago

    @bobaclarb @Lokeshdh00 


    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

    If you run into any further issues please create a new thread so that we can begin tracking accordingly!

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