Unknown error code?

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Exl python
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Searching for a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? First game of the night
When did this happen? (dd.mm.yy hh:mm) 24 October 2019 about 11pm JST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Kicked from the game and don’t remember the error code.
What should be happening instead? Not this
Steps: How can we find the bug ourselves? Not sure

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I was kicked from match making process and reloaded the game and received a random 9,950 apex coins.  Trying to be honest to help further issues with the game and to help you not lose this type of money because this would almost be a $100 in game purchase.  Please email me back with any further questions or replies. ExlpythonATyahoo.com