Unknown file version general_english_patch_1.mstr

Hey @Valokoura, 

Can you give this a shot for me to see if it helps? 

Open up the Apex Legends folder on your PC, then look for the Audio folder. Open that up, and you should see another folder there named Ship. In the Ship folder delete the file called general_english.mstr. 

After the file was deleted repair Apex Legends in the Origin client. If you right-click on the game in the Origin Library you'll see a Repair option when the menu comes up. 

Let me know how that goes when you've had a chance to try it. Thanks!

/Kent

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1660 ti
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Zarition01
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Rampart
Which Legends were your squad mates using (if applicable)? Caustic, Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Runoff, kings canyon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. running and sliding to another building
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? just started after today's blackmarket update
When did this happen? (dd.mm.yy hh:mm) 10_6_2020 12;15pm
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? show pop-up saying "Engine Error (76.424) Unkown file version (audio/ship/general_stream_patch_1.mstr)
What should be happening instead? just regular playing
Steps: How can we find the bug ourselves? i dont know

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everytime where i try to run apex and try and get into a game with other people in a span of 1-5 minutes i get disconected from the game itself i have to run the game again get into the servers then it reconnects to my previous game and not so short after that the bug/glitch happens again

@Zarition_01 Hi, it sounds like you might have local file corruption. Can you try a repair to start? You can get the repair rolling by right-clicking the game panel in Origin and choosing the repair option. 

Thanks.