Unknown file version general_english_patch_1.mstr
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1080 GTX
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Valokoura
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. doesn't matter
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? -
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. -
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for game to start or browsing through legends banners
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 05.09.20 13:25
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes and closes. I will be back on the desktop.
What should be happening instead? I guess some audio file should be playing... like audio\ship\general_english_patch_1.mstr
Steps: How can we find the bug ourselves? Just start the game on PC and do something... wait for a while. Less than one minute.
Engine Error
[836.274] Unknown file version
(audio\ship\general_english_patch_1.mstr)
Please fix this. I can't play at all.
I guess the workaround would be to change game language?
- @Valokoura Changing language to German worked as a workaround. When I changed to French it did say something about mismatching file version again. It was some French audio file.
After that I switched back to English and everything worked fine. It seems there is some kind of bug in your packaging and versioning systems. Because reloading language pack fixes this problems - at this time.