Hey everyone,
This issue has been resolved and the Weapon Mastery and stats screens should be back to normal!
Thanks for the patience while we were getting this fixed up!
Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? DragonTheFolf
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main Lobby (Play)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. viewing my stats
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? the game crashes
What should be happening instead? the game goes back to the lobby
Steps: How can we find the bug ourselves? view your stats in the lobby (right above whatever legend you're using) and then close them
Product: Apex Legends
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
What is your gamertag/PSN ID/EA Account name? DragonTheFolf
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main Lobby (Play)
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. viewing my stats
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? the game crashes
What should be happening instead? the game goes back to the lobby
Steps: How can we find the bug ourselves? view your stats in the lobby (right above whatever legend you're using) and then close them
whenever I view my stats, and then close them, I get an error message. this happens 100% of the time for both me and my brother (who is playing on PC).
this only started happening after today's patch
I have this issue on Xbox. When I click on view stats in the lobby, and close out the game freezes and give me an error code while kicking me back to the main apex login screen.
