Weapon mastery disabled ?

Currently trying to play game after mixtape game team death match on habitat. Upgrade alternator to level 23 and completed first challenge.  Check attachment  .

On ps5 

System: PS5

Bug: Crash after viewing stats

How to replicate: View your own stats by pressing X on your name banner above your Legend in the lobby. Then press O to exit the stats screen. The game crashes with the error shown in the attached screenshot.

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID/EA Account name? Nydroxyzspry
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Idk
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Caustic and someone else
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Weapon mastery/match results
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to get back to the lobby after lost game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Idk
When did this happen? (dd.mm.yy hh:mm) October 2, 2023 about 5:50-5:59ish
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can’t play the game at all.
What should be happening instead? Going to lobby screen
Steps: How can we find the bug ourselves? I got out of control and it said I got the volt to level mastery and when I clicked a it froze up at match results and kicks me out of the game with an error and repeats over again. I can’t go to the lobby.

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I got the volt to weapon mastery and after I hit a it freezes on match results and kicks me out, when I load back in it gives me the weapon mastery and does it all over again. Hope you can fix it soon

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Kayapapaya7
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. None
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Catalyst
Which Legends were your squad mates using (if applicable)? Octane/bloodhound
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was exiting the map and receiving my weapon mastery badge
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Leaving the game and claiming my weapon mastery badge
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 02.10.23. 05:23 AZ
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I go to claim the flatline badge and the whole game crashes and says error game processing failure the same bug occurs when trying to look at your statistics and I can’t even play the game because it crashes everytime I open it trying to give me the badge multiple times
What should be happening instead? I should be able to receive my badge but now I can’t even play the game
Steps: How can we find the bug ourselves? Easy get a weapon mastery badge or open your statistics and go back out and it’ll crash

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Open the game and fix it.

hello does anyone know how to fix this?

Every time I close my stats page