Hey everyone,
This issue has been resolved and the Weapon Mastery and stats screens should be back to normal!
Thanks for the patience while we were getting this fixed up!
I cannot get into my game anymore after reaching level 20 with my hemlock. Fix this 🤦
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? Kayapapaya7
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. None
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Catalyst
Which Legends were your squad mates using (if applicable)? Octane/bloodhound
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was exiting the map and receiving my weapon mastery badge
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Leaving the game and claiming my weapon mastery badge
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 02.10.23. 05:23 AZ
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I go to claim the flatline badge and the whole game crashes and says error game processing failure the same bug occurs when trying to look at your statistics and I can’t even play the game because it crashes everytime I open it trying to give me the badge multiple times
What should be happening instead? I should be able to receive my badge but now I can’t even play the game
Steps: How can we find the bug ourselves? Easy get a weapon mastery badge or open your statistics and go back out and it’ll crash
Open the game and fix it.
