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surfFreeman's avatar
7 years ago
Solved

When your teammate(s) leave you lose RP in ranked game, but you shouldn't.

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060 6GB
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? surfFreeman
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. fourtysevenn00 and nickfernandes
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? fourtysevenn00 was using bloodhund and nickfernandes was using pathfinder
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in that place which was Bridge before Season 2
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I've been killed and left the game to go back to the main menu.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? This issue happens in every game where the teammates leave the game.
When did this happen? (dd.mm.yy hh:mm) 03.07.2019 2:20 PM (CEST)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? So if I'm right, then you should not lose RP when the teammates leave the game, but both of my teammates left the game and I've lost the RP, so this function doesn't work at all. Please, keep in mind that, you will lose the RP as well if only one of your teammates leaves the game.
What should be happening instead? When one or both of the teammates leave a game, then you should not lose any RP after the match.
Steps: How can we find the bug ourselves? Start the "Ranked leagues" matchmaking -> ask one of your teammates to leave the game -> die -> when the whole squad has been eliminated go back to the main menu and you will lose the RP if your current rank is silver or higher.

As far as I know, you should not lose RP when the teammates leave the game, but both of my teammates left the game and I've lost the RP, so this function doesn't work at all. Please, keep in mind that, you will lose the RP as well if only one of your teammates leaves the game. Please, correct me if I'm wrong.

  • @surfFreeman 

    Which league are you in? 

    This is from the ranked matchmaking details:

    LOSS FORGIVENESS

    Similar to the Elite queue, there will be loss forgiveness in Ranked. Loss forgiveness is defined as zeroing out any potential losses in RP for a match. For example, in a Diamond match where you came in last place but had two kills, you would normally have a -2 adjustment to your RP (-4 from the Platinum entry cost, +2 for kills, for a net loss of -2). With loss forgiveness, however, you would have a net loss adjusted to 0. However, this will only apply if you stand to lose RP from the match – if you had five kills and loss forgiveness, your RP would still be net +1.

    We will grant players loss forgiveness when their matchmade teammates abandon the game, and for other cases where we determine you are not to blame for leaving a game e.g. client errors. We plan to be more lenient at the start of the Series but will be vigilant in monitoring player behavior. We will become stricter about granting loss forgiveness if we detect it is being abused.

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