Forum Discussion
@everyone
This is a 'visual' issue and all RP is accurately tracked on our side.
Apologies for this inconvenience while we resolve.
I don't think it is a Just VIsual Bug
My RP was above 11500 so I thought I could play some games before getting into demotion protection
However, After 1 game I lost -113 at D4 rank then I am in Demotion protection
Please track my account and fix it.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC Steam
AMD or Nvidia Model Number RTX 3080 TI
Enter RAM memory size in GB 32Gb
What is your gamertag/PSN ID/EA Account name? Steam - PJ EA ID - IDKIDC1234
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bangal
Which Legends were your squad mates using (if applicable)? -
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. RP overview
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. ranked game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 26.04.2023 8:15 EST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? For every ranked game on D4 i loose -113RP instead of the entry cost.
What should be happening instead? Normal RP loss
Steps: How can we find the bug ourselves? watch my game history and RP gain / loss
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