Forum Discussion

2 years ago

Why do opening apex log me out of my PS4 account

Product: Apex Legends Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Pro What is your gamertag/PSN ID/EA Account name? DIETSMITH Please provide your squad mate...

EA_Barry

Community Manager

2 years ago

@DietSmith

Boot your console in Safe Mode and then choose Option 5, Rebuild Database:

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

If the issue persists, you may need to fully uninstall and reinstall the game.

Let's hope you do not have a hardware issue.

Thanks.

DietSmith

2 years ago

Hi,

I try the rebuild database and it did not work. Any other idea?

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Why do opening apex log me out of my PS4 account

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